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+49 (0) 37360 7911-22 or email to support@saico-seiffen.de

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Long-standing tradition from the Erzgebirge

What makes Saico so unique?


Saico GmbH Seiffen stands for a tradition that dates back to the 12th century .
At a time when miners went underground early in the dark and came out late in the evening. The families therefore wanted to give the miners some daylight back. This gave rise to the idea of ​​the candle arch , which can be found in almost every window in the region during Advent. The candle arches from the Erzgebirge create a wonderful shimmer of lights that illuminates the entire Erzgebirge and offers a unique sight that cannot be found anywhere else in this form.

Shipping, payment conditions, returns and return conditions:
The following conditions apply:
The goods are delivered worldwide. Shipping costs (including VAT) for domestic deliveries (Germany):
We calculate the shipping costs based on the order value (gross value of goods):
Goods value up to €50 = €5.90. We deliver free shipping for orders over €50.00.
Deliveries abroad:
We calculate shipping costs abroad based on shipping weight:
upon request

Delivery times:
Unless a different deadline is specified in the respective offer, delivery of the goods within Germany (Germany) takes place within 3 - 5 working days, for deliveries abroad within 5 - 10 working days after conclusion of the contract (if advance payment has been agreed upon).
time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have one
have made different agreements with you. In this case, the delivery time is determined by the item with the longest
Delivery time you ordered.

Returns and return conditions:
Obvious defects must be reported within 2 days of arrival of the goods
at the destination specified by the customer, by the customer
to assert. The risk of returning goods is fundamental
must be sent to us free of charge and freight, is borne by the customer.
Goods complained about may only be returned with our express consent
be returned. The return slip is used to return goods
to use. The customer receives the return slip after he has made the return in our
requested the returns portal.

It is possible to take back or exchange our products
from the customer themselves in our returns portal

https://saico-seiffen.de/apps/returns? https://saico-seiffen.de/apps/returns? https://saico-seiffen.de/apps/returns? https://saico-seiffen.de/apps/returns? https://saico-seiffen.de/apps/returns? https://saico-seiffen.de/apps/returns? https://saico-seiffen.de/apps/returns? https://saico-seiffen.de/apps/returns
to register.

An unsolicited return of goods in no way exempts you from the obligation to pay.”


Accepted payment options:
About PayPal Checkout:
- Payment via PayPal
- Payment via PayPal Express
- Payment with credit card
- Payment by SEPA direct debit
- Payment via “Pay later”
- Payment by installment purchase
- Payment by immediate/immediate transfer
- Payment by invoice (via Ratepay)
Over Paypal:
- Payment via PayPal
- Payment via PayPal Express
- Payment with credit card
- Payment by SEPA direct debit
- Payment via “Pay later”
- Payment by installment purchase
About Molly:
- Payment by immediate/immediate transfer
- Payment via SEPA direct debit (via Klarna)
- Payment by credit card (via Klarna)
- Payment by invoice (via Klarna)
- Payment by installment purchase (via Klarna)
- Payment with credit card
- Payment by SEPA direct debit
- Payment via SEPA transfer
About Stripe:
- Payment by immediate/immediate transfer
- Payment via SEPA direct debit (via Klarna)
- Payment by credit card (via Klarna)
- Payment by invoice (via Klarna)
- Payment by installment purchase (via Klarna)
- Payment with credit card
- Payment via giropay
- Payment via Apple Pay
- Payment via Google Pay
- Payment by SEPA direct debit
If you have any questions, you can find our contact details in the legal notice.

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