Long-standing tradition from the Erzgebirge
What makes Saico so unique?
Saico GmbH Seiffen stands for a tradition that dates back to the 12th century .
At a time when miners went underground early in the dark and came out late in the evening. The families therefore wanted to give the miners some daylight back. This gave rise to the idea of the candle arch , which can be found in almost every window in the region during Advent. The candle arches from the Erzgebirge create a wonderful shimmer of lights that illuminates the entire Erzgebirge and offers a unique sight that cannot be found anywhere else in this form.
General terms and conditions and customer information
I. General Terms and Conditions
§ 1 Basic provisions
(1) The following terms and conditions apply to contracts that you conclude with us as a provider (Saico GmbH Seiffen).
Close website www.saico-seiffen.de. Unless otherwise agreed, the inclusion may be used by you
contradicted its own conditions.
(2) A consumer within the meaning of the following regulations is any natural person who concludes a legal transaction for purposes that:
predominantly cannot be attributed to either their commercial or self-employed professional activity. Everyone is an entrepreneur
natural or legal person or a partnership with legal capacity who, when concluding a legal transaction in the exercise of their
independent professional or commercial activity.
§ 2 Conclusion of the contract
(1) The subject of the contract is the sale of goods.
(2) When we list the respective product on our website, we will make you a binding offer
Conclusion of a contract via the online shopping cart system under the conditions stated in the item description.
(3) The contract is concluded via the online shopping cart system as follows:
The goods intended for purchase are placed in the “shopping cart”. Using the corresponding button in the navigation bar
You can access the “shopping cart” and make changes there at any time.
After clicking the “Checkout” or “Continue to order” button (or similar name) and entering your personal details
Data as well as the payment and shipping conditions are then displayed to you as an order overview.
If you use an instant payment system (e.g. PayPal (Express/Plus/Checkout), Amazon Pay, Sofort, giropay) as your payment method, you will
either taken to the order overview page in our online shop or to the website of the provider of the instant payment system
forwarded.
If you are forwarded to the respective instant payment system, make the appropriate selection or enter your data there.
Finally, you will be informed on the website of the provider of the instant payment system or after you return to our online shop
the order data is displayed as an order overview.
Before sending the order, you have the opportunity to check the information in the order overview again and change it (also
via the “back” function of the internet browser) or to cancel the order.
By submitting the order using the corresponding button ("order with payment", "buy" / "buy now")
"order for a fee", "pay" / "pay now" or similar term) you declare your legally binding acceptance of the
Offer, through which the contract comes into effect.
(4) Your requests to create an offer are non-binding for you. We will make you a binding offer
Text form (e.g. by email), which you accept within 5 days (unless another deadline is stated in the respective offer).
can.
(5) The order is processed and all information required in connection with the conclusion of the contract is transmitted
partially automated via email. You must therefore ensure that the email address you provide to us is correct,
The receipt of emails is technically ensured and in particular is not prevented by SPAM filters.
§ 3 Special agreements on payment methods offered
(1) Payment via “PayPal” / “PayPal Checkout”
If you select a payment method that is offered via "PayPal" / "PayPal Checkout", payment is processed via
Payment service provider PayPal (Europe) S.à.rl et Cie, SCA (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The single ones
Payment methods via “PayPal” will be available to you under a correspondingly labeled button on our website and in the
Online ordering process displayed. “PayPal” can use other payment services for payment processing; as far as this
If special payment conditions apply, you will be informed of these separately. You can find more information about “PayPal” at
https://www.paypal.com/de/webapps/mpp/ua/legalhub-full.
(2) Payment via “Mollie”
If you select a payment method offered via “Mollie”, payment will be processed via the payment service provider Mollie BV
(Keizersgracht 313, 1016 EE Amsterdam, Netherlands; "Mollie").
The individual payment methods via “Mollie” will be available to you under a correspondingly labeled button on our website
as well as displayed in the online ordering process. “Mollie” can use other payment services to process payments; as far as this
If special payment conditions apply, you will be informed of these separately. For more information about "Mollie" see
https://www.mollie.com/de.
(3) Payment via “Stripe”
If you select a payment method that is offered via “Stripe”, payment is processed via the payment service provider Stripe
Payments Europe Limited (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland; "Stripe"). The single ones
Payment methods via “Stripe” will be available to you under a correspondingly labeled button on our website and in the
Online ordering process displayed. “Stripe” can use other payment services for payment processing; as far as this
If special payment conditions apply, you will be informed of these separately. For more information about "Stripe" see
https://stripe.com/de.
§ 4 Right of retention, retention of title
(1) You can only exercise a right of retention if it concerns claims from the same contractual relationship.
(2) The goods remain our property until the purchase price has been paid in full.
§ 5 Warranty
(1) The statutory liability rights for defects apply.
(2) As a consumer, you are asked to check the goods immediately upon delivery for completeness, obvious defects and
Check for transport damage and report any complaints to us and the freight forwarder as quickly as possible. Don't comply,
This has no effect on your statutory warranty claims.
(3) If a feature of the goods deviates from the objective requirements, the deviation is only considered agreed if you agree
We were informed about the contractual declaration expressly and separately when we submitted the contractual declaration
agreed between the contracting parties.
§ 6 Choice of law, place of performance, place of jurisdiction
(1) German law applies. For consumers, this choice of law only applies to the extent that this is stipulated by mandatory legal provisions
protection granted by the state of habitual residence of the consumer is not withdrawn (principle of favourability).
(2) The place of performance for all services from the existing business relationships with us and the place of jurisdiction is our registered office, as long as you
not a consumer, but a merchant, a legal entity under public law or a special fund under public law
are. The same applies if you do not have a general place of jurisdiction in Germany or the EU or your place of residence or usual place of residence
Whereabouts are not known at the time the lawsuit is filed. The power to also have the court at another legal place of jurisdiction
calling remains unaffected.
(3) The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply.
II. Customer information
1. Identity of the seller
Saico GmbH Seiffen
Heinrich Heine Way 2
09526 Olbernhau
Germany
Telephone: 037360791122
Email: support@saico-seiffen.de
Alternative dispute resolution:
The European Commission provides a platform for out-of-court online dispute resolution (OS platform), which can be accessed at
https://ec.europa.eu/odr.
We are neither willing nor obliged to take part in dispute resolution proceedings before consumer arbitration boards.
2. Information on the conclusion of the contract
The technical steps for concluding the contract, the contract itself and the correction options are carried out in accordance with
Regulations “Conclusion of the contract” of our General Terms and Conditions (Part I.).
3. Contract language, contract text storage
3.1. The contract language is German.
3.2. We do not save the complete contract text. Before sending the order via the online shopping cart system
The contract data can be printed out or saved electronically using the browser's print function. After receipt of the
When you order from us, the order data, the legally required information for distance selling contracts and the general information are included
Terms and conditions will be sent to you again by email.
3.3. If you request a quote outside of the online shopping cart system, you will receive all contract data as part of a binding agreement
The offer will be sent in text form, for example by email, which you can print out or save electronically.
4. Codes of conduct
4.1. We have subjected ourselves to the quality criteria of Trusted Shops GmbH, which can be viewed
at: https://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_de.pdf
5. Essential characteristics of the goods or services
The essential characteristics of the goods and/or services can be found in the respective offer.
6. Prices and payment methods
6.1. The prices listed in the respective offers as well as the shipping costs represent total prices. They include everything
Price components including all applicable taxes.
6.2. The shipping costs are not included in the purchase price. You can access it via an appropriately labeled button
on our website or in the respective offer, are shown separately during the ordering process and are of
To be borne by you additionally unless free shipping is guaranteed.
6.3. If delivery is made to countries outside the European Union, additional costs may arise for which we are not responsible, such as:
e.g. customs duties, taxes or money transfer fees (transfer or exchange rate fees of credit institutions) that you are responsible for
are wearing.
6.4. In these cases, you are responsible for any costs incurred in transferring money (transfer or exchange rate fees from credit institutions).
in which the delivery is to an EU member state but the payment was made outside the European Union.
6.5. The payment methods available to you are listed under an appropriately labeled button on our website
Internet presence or in the respective offer.
6.6. Unless otherwise stated for the individual payment methods, payment claims from the concluded contract are immediate
due for payment.
7. Delivery conditions
7.1. The delivery conditions, the delivery date and any existing delivery restrictions can be found under one
correspondingly designated button on our website or in the respective offer.
7.2. If you are a consumer, it is regulated by law that there is a risk of accidental loss and accidental deterioration
of the item sold during shipment is only transferred to you when the goods are handed over to you, regardless of whether the shipment took place
insured or uninsured. This does not apply if you use a transport company not named by the entrepreneur
or have commissioned another person to carry out the dispatch.
8. Statutory liability law for defects
Liability for defects is based on the “Warranty” regulation in our General Terms and Conditions (Part I).
These general terms and conditions and customer information were and are created by the dealer association's lawyers who specialize in IT law
permanently checked for legal compliance. Merchant Association Management AG guarantees the legal security of the texts and is liable
Case of warnings. Further information can be found at: https://www.haendlerbund.de/de/dienste/rechtssicherheit/agbservice.
last updated: November 29, 2022
I. General Terms and Conditions
§ 1 Basic provisions
(1) The following terms and conditions apply to contracts that you conclude with us as a provider (Saico GmbH Seiffen).
Close website www.saico-seiffen.de. Unless otherwise agreed, the inclusion may be used by you
contradicted its own conditions.
(2) A consumer within the meaning of the following regulations is any natural person who concludes a legal transaction for purposes that:
predominantly cannot be attributed to either their commercial or self-employed professional activity. Everyone is an entrepreneur
natural or legal person or a partnership with legal capacity who, when concluding a legal transaction in the exercise of their
independent professional or commercial activity.
§ 2 Conclusion of the contract
(1) The subject of the contract is the sale of goods.
(2) When we list the respective product on our website, we will make you a binding offer
Conclusion of a contract via the online shopping cart system under the conditions stated in the item description.
(3) The contract is concluded via the online shopping cart system as follows:
The goods intended for purchase are placed in the “shopping cart”. Using the corresponding button in the navigation bar
You can access the “shopping cart” and make changes there at any time.
After clicking the “Checkout” or “Continue to order” button (or similar name) and entering your personal details
Data as well as the payment and shipping conditions are then displayed to you as an order overview.
If you use an instant payment system (e.g. PayPal (Express/Plus/Checkout), Amazon Pay, Sofort, giropay) as your payment method, you will
either taken to the order overview page in our online shop or to the website of the provider of the instant payment system
forwarded.
If you are forwarded to the respective instant payment system, make the appropriate selection or enter your data there.
Finally, you will be informed on the website of the provider of the instant payment system or after you return to our online shop
the order data is displayed as an order overview.
Before sending the order, you have the opportunity to check the information in the order overview again and change it (also
via the “back” function of the internet browser) or to cancel the order.
By submitting the order using the corresponding button ("order with payment", "buy" / "buy now")
"order for a fee", "pay" / "pay now" or similar term) you declare your legally binding acceptance of the
Offer, through which the contract comes into effect.
(4) Your requests to create an offer are non-binding for you. We will make you a binding offer
Text form (e.g. by email), which you accept within 5 days (unless another deadline is stated in the respective offer).
can.
(5) The order is processed and all information required in connection with the conclusion of the contract is transmitted
partially automated via email. You must therefore ensure that the email address you provide to us is correct,
The receipt of emails is technically ensured and in particular is not prevented by SPAM filters.
§ 3 Special agreements on payment methods offered
(1) Payment via “PayPal” / “PayPal Checkout”
If you select a payment method that is offered via "PayPal" / "PayPal Checkout", payment is processed via
Payment service provider PayPal (Europe) S.à.rl et Cie, SCA (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The single ones
Payment methods via “PayPal” will be available to you under a correspondingly labeled button on our website and in the
Online ordering process displayed. “PayPal” can use other payment services for payment processing; as far as this
If special payment conditions apply, you will be informed of these separately. You can find more information about “PayPal” at
https://www.paypal.com/de/webapps/mpp/ua/legalhub-full.
(2) Payment via “Mollie”
If you select a payment method offered via “Mollie”, payment will be processed via the payment service provider Mollie BV
(Keizersgracht 313, 1016 EE Amsterdam, Netherlands; "Mollie").
The individual payment methods via “Mollie” will be available to you under a correspondingly labeled button on our website
as well as displayed in the online ordering process. “Mollie” can use other payment services to process payments; as far as this
If special payment conditions apply, you will be informed of these separately. For more information about "Mollie" see
https://www.mollie.com/de.
(3) Payment via “Stripe”
If you select a payment method that is offered via “Stripe”, payment is processed via the payment service provider Stripe
Payments Europe Limited (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland; "Stripe"). The single ones
Payment methods via “Stripe” will be available to you under a correspondingly labeled button on our website and in the
Online ordering process displayed. “Stripe” can use other payment services for payment processing; as far as this
If special payment conditions apply, you will be informed of these separately. For more information about "Stripe" see
https://stripe.com/de.
§ 4 Right of retention, retention of title
(1) You can only exercise a right of retention if it concerns claims from the same contractual relationship.
(2) The goods remain our property until the purchase price has been paid in full.
§ 5 Warranty
(1) The statutory liability rights for defects apply.
(2) As a consumer, you are asked to check the goods immediately upon delivery for completeness, obvious defects and
Check for transport damage and report any complaints to us and the freight forwarder as quickly as possible. Don't comply,
This has no effect on your statutory warranty claims.
(3) If a feature of the goods deviates from the objective requirements, the deviation is only considered agreed if you agree
We were informed about the contractual declaration expressly and separately when we submitted the contractual declaration
agreed between the contracting parties.
§ 6 Choice of law, place of performance, place of jurisdiction
(1) German law applies. For consumers, this choice of law only applies to the extent that this is stipulated by mandatory legal provisions
protection granted by the state of habitual residence of the consumer is not withdrawn (principle of favourability).
(2) The place of performance for all services from the existing business relationships with us and the place of jurisdiction is our registered office, as long as you
not a consumer, but a merchant, a legal entity under public law or a special fund under public law
are. The same applies if you do not have a general place of jurisdiction in Germany or the EU or your place of residence or usual place of residence
Whereabouts are not known at the time the lawsuit is filed. The power to also have the court at another legal place of jurisdiction
calling remains unaffected.
(3) The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply.
II. Customer information
1. Identity of the seller
Saico GmbH Seiffen
Heinrich Heine Way 2
09526 Olbernhau
Germany
Telephone: 037360791122
Email: support@saico-seiffen.de
Alternative dispute resolution:
The European Commission provides a platform for out-of-court online dispute resolution (OS platform), which can be accessed at
https://ec.europa.eu/odr.
We are neither willing nor obliged to take part in dispute resolution proceedings before consumer arbitration boards.
2. Information on the conclusion of the contract
The technical steps for concluding the contract, the contract itself and the correction options are carried out in accordance with
Regulations “Conclusion of the contract” of our General Terms and Conditions (Part I.).
3. Contract language, contract text storage
3.1. The contract language is German.
3.2. We do not save the complete contract text. Before sending the order via the online shopping cart system
The contract data can be printed out or saved electronically using the browser's print function. After receipt of the
When you order from us, the order data, the legally required information for distance selling contracts and the general information are included
Terms and conditions will be sent to you again by email.
3.3. If you request a quote outside of the online shopping cart system, you will receive all contract data as part of a binding agreement
The offer will be sent in text form, for example by email, which you can print out or save electronically.
4. Codes of conduct
4.1. We have subjected ourselves to the quality criteria of Trusted Shops GmbH, which can be viewed
at: https://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_de.pdf
5. Essential characteristics of the goods or services
The essential characteristics of the goods and/or services can be found in the respective offer.
6. Prices and payment methods
6.1. The prices listed in the respective offers as well as the shipping costs represent total prices. They include everything
Price components including all applicable taxes.
6.2. The shipping costs are not included in the purchase price. You can access it via an appropriately labeled button
on our website or in the respective offer, are shown separately during the ordering process and are of
To be borne by you additionally unless free shipping is guaranteed.
6.3. If delivery is made to countries outside the European Union, additional costs may arise for which we are not responsible, such as:
e.g. customs duties, taxes or money transfer fees (transfer or exchange rate fees of credit institutions) that you are responsible for
are wearing.
6.4. In these cases, you are responsible for any costs incurred in transferring money (transfer or exchange rate fees from credit institutions).
in which the delivery is to an EU member state but the payment was made outside the European Union.
6.5. The payment methods available to you are listed under an appropriately labeled button on our website
Internet presence or in the respective offer.
6.6. Unless otherwise stated for the individual payment methods, payment claims from the concluded contract are immediate
due for payment.
7. Delivery conditions
7.1. The delivery conditions, the delivery date and any existing delivery restrictions can be found under one
correspondingly designated button on our website or in the respective offer.
7.2. If you are a consumer, it is regulated by law that there is a risk of accidental loss and accidental deterioration
of the item sold during shipment is only transferred to you when the goods are handed over to you, regardless of whether the shipment took place
insured or uninsured. This does not apply if you use a transport company not named by the entrepreneur
or have commissioned another person to carry out the dispatch.
8. Statutory liability law for defects
Liability for defects is based on the “Warranty” regulation in our General Terms and Conditions (Part I).
These general terms and conditions and customer information were and are created by the dealer association's lawyers who specialize in IT law
permanently checked for legal compliance. Merchant Association Management AG guarantees the legal security of the texts and is liable
Case of warnings. Further information can be found at: https://www.haendlerbund.de/de/dienste/rechtssicherheit/agbservice.
last updated: November 29, 2022
